European Journal of Business Science and Technology 2022, 8(2):159-171 | DOI: 10.11118/ejobsat.2022.007

Determinants of Technostress: A Systematic Literature Review

Nityesh Bhatt1, Tanvi Paras Kothari2
1 Nirma University, Ahmedabad, India
2 Shri Jairmabhai Patel Institute of Business Management and Computer Applications, Gandhinagar, India

Technostress as an academic domain has evolved significantly since year 1984. Based on the systematic literature review (SLR), eight determinants of technostress were identified which were classified into individual and organizational categories. Individual determinants were further divided into demographic, psychographic and cognitive categories. Outcome of the SLR was the development of a comprehensive framework of technostress. This study can facilitate the top management and the HR managers of organizations to adopt appropriate change management interventions while implementing and augmenting new technologies.

Keywords: computer literacy, determinants, information and communication technology, personality type, self-efficacy, stress, specialization, technology engagement, technostress
JEL classification: D23, D83, L86, M15, O14, O33

Received: January 20, 2022; Revised: June 15, 2022; Accepted: July 2, 2022; Published: December 31, 2022  Show citation

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Bhatt, N., & Paras Kothari, T. (2022). Determinants of Technostress: A Systematic Literature Review. European Journal of Business Science and Technology, 8(2), 159-171. doi: 10.11118/ejobsat.2022.007
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