European Journal of Business Science and Technology 2024, 10(1):107-122 | DOI: 10.11118/ejobsat.2023.016

Impact of the COVID-19 Pandemic on United States’ Hotel Productivity: A Multi-Period Analysis

Szilvia Vanessza Schalk-Nador1
1 Mendel University in Brno, Czech Republic

This paper uses the Malmquist Productivity Index to evaluate the impact of the COVID-19 pandemic on hotel productivity. It decomposes total factor productivity change (TFPC) into technical efficiency, pure and scale efficiency, and technical change to conclude on productivity growth before and after the outbreak of the pandemic. 112 hotels in four cities of the United States between 2011–2021 were subject to the analysis, using a multi-input (room, labor, and F&B costs) multi-output (accommodation, F&B, and total revenue) DEA-Malmquist model. The pandemic did not have an adverse effect on hotel productivity change, mainly due to the developments attributed to technological advancements. The paper offers crucial managerial implications. The results of the analysis emphasize the prominence of investment in technology to sustain productivity levels. It supports managers with strategy development and offers decision makers a wider overview of the sector.

Keywords: COVID-19 pandemic, productivity, Malmquist productivity index, technical efficiency change, technical change
JEL classification: D21, L83, M10

Received: July 23, 2023; Revised: October 18, 2023; Accepted: November 23, 2023; Published: June 30, 2024  Show citation

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Vanessza Schalk-Nador, S. (2024). Impact of the COVID-19 Pandemic on United States’ Hotel Productivity: A Multi-Period Analysis. European Journal of Business Science and Technology, 10(1), 107-122. doi: 10.11118/ejobsat.2023.016
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