European Journal of Business Science and Technology 2017, 3(1):44-53 | DOI: 10.11118/ejobsat.v3i1.81

Job Satisfaction and Its Influence on Proactive Behaviour

Grzegorz Biesok1, Jolanta Wyród-Wróbel1
1 University of Bielsko-Biała, Poland

The purpose of this paper is to show the relation between job satisfaction and proactive behaviour. Existing studies clearly indicate the impact of proactive attitude on job satisfaction. The authors' objective was to verify this relation, assuming reversed hypothesis. Therefore their intention was to establish to what extent job satisfaction affects proactive attitude. Structural equation modelling (SEM) was implemented to test and verify the micromodel containing two latent variables: job satisfaction (exogenic) and proactive behaviour (endogenic). Both of them were equipped with relevant manifest variables, measured in a survey. The survey questionnaires were distributed using snowballing method and the model was tested on the sample of 292 employees. The verification process came out positive and provided necessary data to support the assumed hypothesis. However the model fit was problematic in a sense that it requires verification of the measurement model in order to increase the internal consistency of the set of variables used. These findings can contribute to future studies on job satisfaction. The article points out that as the active attitude is the result, rather than the factor of the job satisfaction, it can be of great importance to people managing human resources.

Keywords: job satisfaction, employee satisfaction, proactive behaviour, structural equation modelling, SEM
JEL classification: M54

Published: November 30, 2017  Show citation

ACS AIP APA ASA Harvard Chicago IEEE ISO690 MLA NLM Turabian Vancouver
Biesok, G., & Wyród-Wróbel, J. (2017). Job Satisfaction and Its Influence on Proactive Behaviour. European Journal of Business Science and Technology, 3(1), 44-53. doi: 10.11118/ejobsat.v3i1.81
Share...
Download citation
  • BibTeX (.bib)
  • Bookends (.ris)
  • EasyBib (.ris)
  • EndNote (.enw)
  • EndNote 8 (.xml)
  • ISI WoS (.isi)
  • Medlars (.medlars)
  • Mendeley (.ris)
  • MODS (.xml)
  • Papers (.ris)
  • RefWorks (.txt)
  • RefManager (.ris)
  • RIS (.ris)
  • MS Word (.xml)
  • Zotero (.ris)
    • Open full article

    References

    1. Agho, A. O., Mueller, C. W. and Price, J. L. 1993. Determinants of Employee Job Satisfaction: An Empirical Test of a Causal Model. Human Relations, 46 (8), 1007-1027. Go to original source...
    2. Bańka, A. 2015. Intencjonalne konstruowanie przyszłości i wyprzedzające realizowanie celów: walidacja Skali Proaktywności Ogólnej. Czasopismo Psychologiczne (Psychological Journal), 21 (1), 97-115. Go to original source...
    3. Bartkowiak, G. 2009. Człowiek w pracy: Od stresu do sukcesu w organizacji. Warszawa: Polskie Wydawnictwo Ekonomiczne.
    4. Bateman, T. S. and Crant, J. M. 1999. Proactive Behavior: Meaning, Impact, Recommendations. Business Horizons, 42 (3), 63-70. Go to original source...
    5. Bateman, T. S. and Crant, J. M. 1993. The Proactive Component of Organizational Behavior: A Measure and Correlates. Journal of Organizational Behavior, 14 (2), 103-118. Go to original source...
    6. Belschak, F. D., Den Hartog, D. N. and Fay, D. 2010. Exploring Positive, Negative and Context-Dependent Aspects of Proactive Behaviours at Work. Journal of Occupational and Organizational Psychology, 83 (2), 267-273. Go to original source...
    7. Bernstein, D. A. and Nash, P. W. 2008. Essentials of Psychology. 4th ed. Boston: Houghton Mifflin Company.
    8. Biesok, G. and Wyród-Wróbel, J. 2016. Modele satysfakcji klienta. Warszawa: Difin.
    9. Bindl, U. K. and Parker, S. K. 2011. Proactive Work Behavior: Forward-Thinking and Change-Oriented Action in Organizations. In Zedeck, S. (ed.). APA Handbook of Industrial and Organizational Psychology, Volume 2: Selecting and Developing Members for the Organization, pp. 567-598. Go to original source...
    10. Bugdol, M. 2006. Wartości organizacyjne. Szkice z teorii organizacji i zarządzania. Kraków: Wydawnictwo Uniwersytetu Jagiellońskiego.
    11. Caesens, G., Marique, G., Hanin, D. and Stinglhamber, F. 2016. The Relationship Between Perceived Organizational Support and Proactive Behaviour Directed towards the Organization. European Journal of Work and Organizational Psychology, 25 (3), 398-411. Go to original source...
    12. Chan, D. 2006. Interactive Effects of Situational Judgment Effectiveness and Proactive Personality on Work Perceptions and Work Outcomes. Journal of Applied Psychology, 91 (2), 475-481. Go to original source...
    13. Churchill, G. A., Ford, N. M. and Walker, O. C. 1974. Measuring the Job Satisfaction of Industrial Salesmen. Journal of Marketing Research, 11 (3), 245-260. Go to original source...
    14. Crant, J. M. 1995. The Proactive Personality Scale and Objective Job Performance Among Real Estate Agents. Journal of Applied Psychology, 80 (4), 532-537. Go to original source...
    15. Crant, J. M. 2000. Proactive Behavior in Organizations. Journal of Management, 26 (3), 435-462. Go to original source...
    16. Crant, J. M. and Bateman, T. S. 2000. Charismatic Leadership Viewed from Above: The Impact of Proactive Personality. Journal of Organizational Behavior, 21 (1), 63-75. Go to original source...
    17. Davidson, T. and Van Dyne, L. 2016. Voice Framing and Sensemaking: A Construal-Level Perspective on Proactive Voice Effectiveness. In Parker, S. K. and Bindl, U. K. (eds.). Proactivity at Work: Making Things Happen in Organizations, pp. 469-498. New York, Routledge: Taylor & Francis.
    18. Den Hartog, N. and Belschak, F. D. 2007. Personal Initiative, Commitment and Affect at Work. Journal of Occupational and Organizational Psychology, 80 (4), 601-622. Go to original source...
    19. Dulara, S. and Sen, C. 2016. Job Crafting: A New Path towards Enhanced Performance. International Journal of Management and Social Science Research Review, 1 (30), 103-105.
    20. Esposito Vinzi, V., Chin, W. W., Henseler, J. and Wang, H. (eds.). 2010. Handbook of Partial Least Squares: Concepts, Methods and Applications. Heidelberg-Dordrecht-London-New York: Springer.
    21. Grant, A. M. and Ashford, S. J. 2008. The Dynamics of Proactivity at Work. Research in Organizational Behavior, 28, 3-34. Go to original source...
    22. Griffin, M. A., Neal, A. and Parker, S. K. 2007. A New Model of Work Role Performance: Positive Behavior in Uncertain and Interdependent Contexts. Academy of Management Journal, 50 (2), 327-347. Go to original source...
    23. Hu, L.-T. and Bentler, P. M. 1999. Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6 (1), 1-55. Go to original source...
    24. Hulin, C. L. and Judge, T. A. 2003. Job Attitudes. A Theoretical and Empirical Review. In Borman, W. C., Ilgen, D. R. and Klimoski, R. J. (eds.). Handbook of Psychology: Industrial and Organizational Psychology, pp. 255-276. Hoboken, NJ: Wiley. Go to original source...
    25. Ismail, A., Nowalid, W. A. W. M. and Bakar, R. A. 2016. Proactive Behaviour as a Mediator of the Relationship Between Career Management and Career Satisfaction. Jurnal Pengurusan (UKM Journal of Management), 48, 99-110. DOI: 10.17576/pengurusan-2016-48-08. Go to original source...
    26. Jaros, R. 2005. Zadowolenie z pracy. In Golińska, L. (ed.). Skuteczniej, sprawniej, z większą satysfakcją, pp. 85-105. Łódź: Wydawnictwo Naukowe Wyższej Szkoły Kupieckiej.
    27. Jex, S. M. 2002. Organizational Psychology: A Scientist-Practitioner Approach. New York: John Wiley & Sons.
    28. Krot, K. and Lewicka, D. 2016. Determinanty satysfakcji i zaangażowania w pracę. Marketing i Rynek, 3, 400-410.
    29. Kulikowski, K. 2016. Wykorzystanie wskaźników satysfakcji z pracy w procesie zarządzania ludźmi - zarys problemu i propozycja narzędzia badawczego. Organizacja i Kierowanie, 1, 81-96.
    30. Lee, F. K., Sheldon, K. M. and Turban, D. B. 2003. Personality and the Goal Striving Process: the Influence on Achievement, Goal Patterns, Goal Level and Mental Focus. Journal of Applied Psychology, 88 (2), 256-265. Go to original source...
    31. Leszczyńska, A. 2016. Wiedza i wartości ekologiczne a satysfakcja z pracy. Marketing i Rynek, 3, 479-489.
    32. Li, M., Wang, Z., Gao, J. and You, X. 2015. Proactive Personality and Job Satisfaction: the Mediating Effects of Self-Efficacy and Work Engagement in Teachers. Current Psychology, 1-8. Go to original source...
    33. Locke, E. A. 1976. The Nature and Causes of Job Satisfaction. In Dunette, M. D. (ed.). Handbook of Industrial and Organizational Psychology, 1297-1349.
    34. Lubrańska, A. 2014. Doświadczenia afektywne w pracy a zadowolenie z pracy - siła i jakość wzajemnych relacji. Studia Dydaktyczne, 24-25.
    35. Luthans, F. 1998. Organisational Behaviour. 8th ed. Boston: Irwin McGraw-Hill.
    36. Matzler, K., Faullant, R., Renzl, B. and Leiter, V. 2005. The Relationship Between Personality Traits (Extraversion and Neuroticism), Emotions and Customer Self-Satisfaction. Innovative Marketing, 1 (2), 32-39.
    37. Ng, T. W. H., Eby, L. T., Sorensen, K. L. and Feldman, D. C. 2005. Predictors of Objective and Subjective Career Success: a Meta-Analysis. Personnel Psychology, 58, 367-408. Go to original source...
    38. Nguyen, H., Johnson, A., Collins, C. and Parker, S. K. 2017. Confidence Matters: Self-Efficacy Moderates the Credit That Supervisors Give to Adaptive and Proactive Role Behaviours. British Journal of Management, 28 (2), 315-330. DOI: 10.1111/1467-8551.12149. Go to original source...
    39. Niedzielski, E. 2017. Źródła i poziom satysfakcji z pracy w instytucji administracji publicznej na przykładzie oddziału wojewódzkiego ZUS. Optimum Studia Ekonomiczne, 2 (86), 146-154. DOI: 10.15290/ose.2017.02.86.10. Go to original source...
    40. O'Reilly, C. A. 1991. Organizational Behavior: Where We've Been, Where We're Going. Annual Review of Psychology, 42, 427-458. Go to original source...
    41. Parker, S. K. and Collins, C. G. 2010. Taking Stock: Integrating and Differentiating Multiple Proactive Behaviors. Journal of Management, 36 (3), 633-662. Go to original source...
    42. Parker, S. K. 2000. From Passive to Proactive Motivation: The Importance of Flexible Role Orientations and Role Breadth Self-Efficacy. Applied Psychology: An International Review, 49 (3), 447-469. Go to original source...
    43. Rue, L. W. and Byars, L. 2003. Management, Skills and Application. 10th ed. New York: McGraw-Hill/Irwin.
    44. Salanova, M. and Schaufeli, W. B. 2008. A Cross-National Study of Work Engagement as a Mediator Between Job Resources and Proactive Behaviour. The International Journal of Human Resource Management, 19 (1), 116-131. Go to original source...
    45. Seibert, S. E., Crant, J. M. and Kraimer, M. L. 1999. Proactive Personality and Career Success. Journal of Applied Psychology, 84 (3), 416-427. Go to original source...
    46. Sempane, M., Rieger, H. and Roodt, G. 2002. Job Satisfaction in Relation to Organisational Culture. SA Journal of Industrial Psychology, 28 (2), 23-30. Go to original source...
    47. Spector, P. E. 1997. Job Satisfaction: Application, Assessment, Causes, and Consequences. Thousand Oaks, London, New Delhi: Sage Publications, International Educational and Professional Publisher. Go to original source...
    48. Swan, E. and Fox, S. 2009. Becoming Flexible: Self-Flexibility and Its Pedagogies. British Journal of Management, 20 (1), 149-159. Go to original source...
    49. Vroom, V. H. 1964. Work and Motivation. New York: John Wiley & Sons.
    50. Wanberg, C. R. and Kammeyer-Mueller, J. D. 2000. Predictors and Outcomes of Proactivity in the Socialization Process. Journal of Applied Psychology, 85 (3), 373-385. Go to original source...
    51. Wanous, J. P. and Lawler, E. E. 1972. Measurement and Meaning of Job Satisfaction. Journal of Applied Psychology, 56, 95-105. Go to original source...
    52. Parker, S. K. and Bindl, U. K. (eds.). 2016. Proactivity at Work: Making Things Happen in Organizations. New York, Routledge: Taylor & Francis.
    53. Wrzesniewski, A. and Dutton, J. E. 2001. Crafting a Job: Revisioning Employees as Active Crafters of Their Work. Academy of Management Review, 26, 179-201. Go to original source...
    54. Ramli, H. S. B., Chin, A. L. L. and Choo, A. C. P. 2016. Career Success for Women in Higher Education Institution: The Factors Influencing the Success of Women Academician. International Business Management, 10 (17), 3929-3935.
    55. Rodopman, O. B. 2006. Proactive Personality, Stress and Voluntary Work Behaviors. [online]. Available at: http://scholarcommons.usf.edu/etd/2677. [Accessed 2016, December 17].
    56. Wudarzewski, G. 2016. Wymiary i składniki satysfakcji z pracy w świetle wybranych koncepcji oraz perspektyw badawczych. WSB University in Wroclaw Research Journal, 16 (2), 123-151. Go to original source...
    57. Zalewska, A. 2003. Dwa światy. Emocjonalne i poznawcze oceny jakości życia i ich uwarunkowania u osób o wysokiej i niskiej reaktywności. Warszawa: Wydawnictwo Szkoły Wyższej Psychologii Społecznej ACADEMICA.

    This is an open access article distributed under the terms of the Creative Commons Attribution-ShareAlike 4.0 International License (CC BY-SA 4.0), which permits use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.


    Return to the content